About HR Agents
In an effort to enhance the quality and effectiveness of the Division of Human Resources' initiatives, an HR Agent role for each of the institution's Banner Level 3 Organizations has been established. The HR Agent functions as the Organization's primary representative and liaison to the Division of Human Resources on strategic HR matters.
HR Agent Role
The HR Agent works on behalf of the principal executive of a Banner Level 3 Organization, serving as the Organization's primary representative and liaison to the Division of Human Resources and other HR Agents on all strategic HR matters.
The key components of the HR Agent role are as follows:
- To serve as the Organization's principal partner and/or liaison with HR in the successful implementation, communication, establishment, and promotion of new and/or enhanced HR programs, processes, and initiatives.
- To serve as a conduit for communication between HR and the organization conveying accurate, consistent, and timely information to staff within each constituent operating unit.
- To network with other HR Agents and HR Division experts to discuss and benchmark HR practices across the institution, and to gain institutional insight into HR compliance issues and associated areas of risk.
- To apply consistent application of HR policies, guidelines, practices and department standards and ensure University compliance including posting mandatory employment law posters within respective units.
- HR Agents are encouraged to attend all HR forums. Information regarding the HR forums is located below.
Resources
To ensure success as an HR Agent, the boxes below will provide the necessary information to include direct links to all associated HR functions.

HR Engagement & Community
HR Agent Meetings provide a dedicated time for Level 3 Primary HR Agents to engage with the HR on strategic initiatives, compliance updates, and organizational priorities. These meetings foster a strong HR community through open dialogue, collaboration, engagement, and the sharing of best practices, while ensuring timely and consistent communication between HR and HR Agents. In addition, HR Forums are offered to provide broader HR updates, resources, and engagement opportunities for the wider HR community.
Agendas are emailed the week prior to respective audiences. Dates, times, and locations are subject to change.
- HR Agent Meeting Schedule
- HR Forum Schedule
- Community & Network - Coming Soon!
If you have a question about the HR Forums or HR Agent meetings, would like to suggest a topic, or for meeting access information, please email hrinfo@unm.edu.

HR Functions
HR Agents play an important role as the communication bridge between HR and their organization. We ask HR Agents to help share accurate, consistent, and timely HR information with staff within their operating units. For further definitions and expectations of an HR Agent in each of these functions, click here for the HR Agent Playbook.

Talent Management Resources
Empowering HR Agents Through Knowledge
Whether guiding teams through change, improving communication, supporting employee growth, or reviewing campus engagement insights, these pages provide the tools and resources needed to elevate talent management work.
